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My mission statement is serving my customers and my country with honor, integrity, and commitment.
There is nothing more important to me than to give everything I have to help you. My goal is to listen to my customer on their wants and needs to find the ideal mortgage solution for their family. I understand what it is like to be on both sides of the table because I am also a consumer. This is why I pride myself on following through on what I say will be done and delivering what has been asked of me.
"My realtor was at my closing and when he heard my mortgage interest rate he asked who I had to bribe to get a rate that low. I've used NASB for five loans and one of the reasons is because their rates are always the best. The second reason is because of their great customer service. This was a particular challenging transaction due to problems on the seller side. RC stayed on top of everything through the ups and downs, put in extra work, and did a great job getting us across the finish line. I'll definitely be using him for the next loan."
RC was Terrific to work with. This was the easiest mortgage and closing I have ever been involved with. RC kept me updated at each step advising what...
RC Malcolm has once again done an excellent job of helping me navigate the difficult task of home financing. I was very pleased with his help when I first...
RC was great. His personal interaction and simple explanations made the process very easy. More importantly, he helped me lock in a great rate for the...
RC was great from day 1 all the way through the refi process.
Working with RC Malcolm was gratifying to experience the thoroughness with which he does his job. He was exceptional at keeping me on task and offering...
RC was great at helping us throughout this process. If I ever had a question he was quick to respond. He kept me informed I'd he wouldn't be able to respond...
RC has been fantastic and NASB is as good and reliable as advertised.
Smooth easy process. Clear communication!
RC was very informative about the whole VA loan process considering it had been 20 years since our last home purchase and we needed up to date information.He...
RC was very easy to work with and we appreciated his communication throughout the refinancing process.
Easy to deal with. Explained each step along the way very well.
RC is the most professional and considerate loan officer I've ever worked with...did I mention trustworthy as well! He is an asset to your company
RC is a superstar--I will be contacting him next time I need a mortgage and will refer him immediately to others--especially veterans. He earned my complete...
RC is absolutely great! He's patient, maintains great communication and funny! I appreciate all the phone calls and emails answered and just being there...
I shopped, should have just started here, would have been much easier. I almost closed with 2 lenders, then found NASB and their process was much easier,...
RC did a great job! Between text, email and over the phone, I could reach him directly when needed. Thank you for the patience shown when I had questions...
RC is genuinely concerned about securing the right loan and the best rate for his clients. I was in over my head with my recent home purchase, but RC...
My loan officer exhibited great persistence and knowledge in putting my loan together. I am a totally disabled veteran that is constantly in and out of...
RC was awesome
Although the process took a little longer than expected due to a variety of different items and signatures needed, RC was always very responsive to emails,...