"Banks are boring. Except NASB! I visited recently to learn of new options for checking accounts and I was WOW'ed by excellent service! Surprisingly, I was listened to. Yes, treated like a real person - by a bank! The awesome branch manager personally wanted to understand my situation thoroughly. She listened and expressed why certain options would benefit me. Of course, superior interest rates matter to me, but their bill pay, where they pay proactively and keeps everyone from knowing my account information - this makes me feel safe! Actually listened to, and served. There's REAL value here"