Checking FAQs

We have the answers to the most common NASB checking account questions.

Checking-FAQ


Have questions about NASB checking accounts?

We have answers. Please feel free to reach out directly to us if you have further questions. We look forward to hearing from you!
When you're ready to open a NASB checking account, simply click here to start the process. If you have questions, don't hesitate to call us at 816-316-4000, option 3.

Your account number can be found at the bottom of your check. It’s the second set of numbers, the first set being your nine-digit routing number, and the third set is your check number. 

Once you sign up for Overdraft Privilege, it is generally $400 on Advance or Thrive Checking accounts and $700 on Prosper Checking accounts.
NASB offers three checking accounts. Whether you want to earn interest on your account, take advantage of savings benefits and local discounts, or simply an account that takes care of your everyday needs, we have you covered. Click here to find out more about our Prosper, Thrive and Advance checking accounts.
Yes, NASB's free Mobile Banking app allows you to view checking account balances, transfer funds, make mobile check deposits, and more! Click here to find out how to download and use NASB's Mobile Banking app.
Yes, NASB offers 24/7 banking with our Online Banking solution. You can view your accounts, transfer funds, create alerts, pay bills and much more, all for free!  Click here for more information on how to get Online Banking.
Each of our checking accounts have a monthly fee, but they are waived on the Advance and Prosper accounts if you meet minimum monthly balance and other requirements. 
You can order checks online through NASB's secure portal here.  Have your routing number, account number, and zip code available when you're ready to order. Or you can order directly from NASB online banking. 
Simply call 1-800-992-3808 and follow the audio directions. 
Simply call NASB customer service at 816-316-4000, option 2, and they will be able to assist you. 
If your debit card is missing, please call us at 1-800-992-3272 anytime, day or night.
To help eliminate any worries about your finances while you are on vacation, NASB has prepared a list of frequently asked travel safety questions to help keep you and your money protected while you travel. Make sure to contact NASB customer service at 1-800-677-6272  to let us know your travel plans before leaving. 
NASB's suite of digital banking products support our customers both locally and internationally. Notify NASB customer service at 816-316-4000 before you deploy to help coordinate your specific needs. 
Yes, we offer both. NASB's overdraft privilege is a program that provides our customers with an automatic overdraft safety net. The amount limit that is covered by the program depends on the account type, and there are fees and charges involved. Overdraft protection is available to our customers through a cash advance with approved credit through any VISA Card program or pre-authorized transfers from another NASB account. Visit one of our branches or call Customer Service at 1-800-677-6272 for more information and policy descriptions.
NASB offers a "Switch Kit" that makes it easy to transition your checking account to NASB. Click here to learn more about how a Switch Kit makes it easy to switch the direct deposits and automatic payments from your old account to your NASB account in just a few minutes. 
No, NASB does not charge any service fees when using your NASB VISA Debit Card at an ATM. However, you could be charged a fee if you use an ATM located outside the network. NASB is part of the MoneyPass network, which provides access to over 32,000+ surcharge-free ATMs throughout the U.S., including 50 in the Kansas City area. Click here to find a MoneyPass ATM. 
Yes, some of our checking accounts require a minimum balance, while others do not. Please click here for more information.
Yes! At NASB we have a Refer-a-Friend program that pays you to refer people you know! Click here to learn more. 

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$1.7B In total deposits

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What Our Customers Say
Joshua S., April 28, 2021
★★★★★ (5)

"Everyone at NASB was great to work with! They made a complicated process simple and easy to understand."

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