Home Loan Process FAQs
We have the answers to the most common home loan process questions.
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- Kansas City area: 816-316-4000, option 3
- All other areas: 800-677-6272, option 3
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Please call Deposit Services at:- Kansas City area: 816-316-4000
- All other areas: 800-677-6272
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- Kansas City area: 816-316-4000, option 5, option 2
- All other areas: 800-677-6272, option 5, option 2
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- All other areas: 800-677-6272, option 5, option 1
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Please call Loan Servicing at:- Kansas City area: 816-316-4000
- All other areas: 800-677-6272
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Routing number - 301071631
Banking
Reorder Checks
Tax Documents
Please call Deposit Services at:- Kansas City area: 816-316-4000
- All other areas: 800-677-6272
Online Banking and Bill Pay
Replace Lost/Damaged Card
We're available 24/7 to assist you:Enroll in e-Statements
Banking Forms & Disclosures
Lending
Make a Loan Payment
Tax Documents
Please call Loan Servicing at:- Kansas City area: 816-316-4000
- All other areas: 800-677-6272
Enroll in e-Statements
Home Loan FAQs by Loan Type and Stage in Process
If you know what type of loan you are seeking, or are in a particular stage of the loan process and you have questions, these FAQ sections have the answers you're looking for.
Conventional Loan FAQs
- Find the most common answers to conventional loan questions.
- Learn what you need to apply and get approved.
- Database updated constantly
VA Loan FAQs
- Get the answers to the most common VA loan questions.
- Learn the process and what you need to apply.
- Clear and concise answers.
FHA Loan FAQs
- Here's the answers to common FHA loan questions.
- Learn the process and what you need to apply.
- Easy-to-understand answers with additional content links.
Mortgage Refinance FAQs
- Get the answers to your refinance questions.
- Learn the process and what you need to apply.
- Clear and concise answers.
Home Loan Pre-Approval FAQs
- Get the answers to loan pre-approval questions.
- Learn the process and what you need to apply.
- Easy-to-understand answers with additional content links.
Home Loan Prep FAQs
- Have questions about preparing for a home loan? We have answers.
- Find out what's needed and be on your way.
- Easy-to-understand answers with additional content links.
Home Loan Closing FAQs
- Closing on a loan can be confusing. Here's some FAQs to help.
- Learn about the different documents and fees associated.
- Easy-to-understand answers with additional content links.
Home Loan Servicing FAQs
- You've closed on your loan but still have questions. We have answers.
- Find out what's next and what you need to know.
- Easy-to-understand answers with additional content links.
Search all FAQs
Use this search tool to answer any questions you have about the loan process. Simply enter any term or question and we'll search our database for an answer.
Mortgage Calculators
- A variety of mortgage payment calculations
- Learn which loan is better for you
- Help to make term and loan type decisions
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- No first-time home buyer or maximum income restrictions.
- Available for borrowers with a credit score of 700+.
*Minimum loan amount of $175,000 required to apply. Exceptions include mortgage products for properties located within the Greater Kansas City metro and surrounding areas. Contact a NASB Loan Officer for more details on the specific areas and/or zip codes excluded.
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