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Providing each customer with the best possible home loan experience is essential.
My goal is to win your business for life. I want my clients to be comfortable referring me to their friends, families, and coworkers, knowing I will give them the same exceptional service. Communicating in an honest and upfront manner is something my customers appreciate and expect. I am proud to be part of the NASB team, and look forward to working with you!
This is the second time we have worked with Heather and she is nothing short of amazing.
This company has gone overboard to help us obtain the right mortgage at the right time. They do periodically follow-up to check to see if we are in need...
Heather Lutman was excellent! She was accessible, answered all of my questions, and worked hard to make sure we closed on time, with the terms we wanted...
Heather was proactive and extremely responsive throughout the whole process. NASB will absolutely be my first stop the next time I am shopping for a mortgage.
Heather Lutman is my new best friend. I had been through so much trying to save my family home. My family had owned the home in Washington DC, since 1940...
Heather was professional and worked fast to accomplish a 30 day closing. Excellent customer service!
Heather nailed it. Buying a house with her was about as complicated as buying a pair of jeans.
Very responsive, focused, and efficient.
Heather was great, very knowledgeable of options, and was very professional and courteous as well as friendly, Heather is an asset to NASB and also to...
Heather and the NASB team were a pleasure to deal with and Heather's client service skills are top notch.
Heather Lutman our loan officer was there for us from day one of our loan process and always followed up when we had any questions. She stayed with us...
Heather was extremely knowledgeable with impeccable problem solving skills. She set the new standard for loan officers across the nation. While taking...
Heather was great!
Love Heather! She makes buying a house so easy during a very stressful time. We will use NASB every time we purchase a house because of Heather.
Heather was amazing. I cannot thank her enough for making this an easy process.
The staff at NASB was very helpful in providing information about the loan, the loan process, and kept me informed all the way through the loan process.
Heather was great. Was very friendly and easy to work with. She stayed on top of things, keeping things moving forward, immediately addressing concerns...
Heather is the consummate professional. Her knowledge and professionalism make the whole mortgage process a lot more palatable. This wasn't my first mortgage...
Process was stressful due to moving out of state and with spouse retiring 1 week before closing. Some issues could have been streamlined. Otherwise, Heather...
I liked that the first afford was within the ball park.