Mobile Banking Update

Same secure banking you trust - now simpler, smoother, and easier to navigate.


A refreshed Mobile Banking experience is launching soon, designed to make everyday banking faster and more intuitive.

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Key Features

What to Expect

Soon, NASB’s Mobile Banking app will be updated with a simplified design and improved navigation—making it easier to manage your finances across devices.

What You'll Notice:

Streamlined Navigation

Easy in-app navigation with simpler, more organized menu options, to help you find what you need faster.

Enhanced Debit Card Management

More self-service tools, including the ability to freeze or unfreeze your debit card and set travel notifications.

Fresh Look, Same Purpose

All core mobile banking features — including viewing balances, transferring funds, mobile deposit, and external transfers — will continue to be available.

Some features will look a little different, but external transfers will not be impacted and will continue to be available as usual.


What Stays the Same:

Your login credentials

Continue using the same User ID and password you use today.

Your accounts & desktop experience

All of your accounts remain the same, and Online Banking on your desktop is not changing.

The same secure banking & support

Your accounts remain protected with industry-standard security, and our support teams are here to help if you have questions.


What You'll Need to Do:

When the update launches, you’ll need to re-download the latest version of NASB’s Mobile Banking app to continue accessing your account.

Device Requirements
To support enhanced security features, the updated app requires:
  • Apple® iOS 14.0 or higher
  • Android OS 9.0 or higher

Frequently Asked Questions

We recognize that changes to familiar tools can raise questions, and our team is here to support you every step of the way. Below, you’ll find answers to common questions — including information about re-downloading the updated Mobile Banking app and what to expect the first time you log in. If you need additional assistance, we are here to help.

The newest version of our Mobile Banking app will be launching soon. We are committed to keeping you informed as we update our Mobile Banking App. Please check back regularly for the latest information. We appreciate your patience and understanding as we work to improve your banking experience.
Yes. When the updated NASB Mobile Banking app becomes available, you’ll need to re-download the newest version from the Apple iOS Apple Store or Google Play Store.

Yes. Your existing accounts and account information will be available in the updated version of the Mobile Banking app. 

No. You’ll continue to use the same User ID and password you use today. 

Yes. Connected external accounts and budgeting tools will no longer be available in the updated Mobile Banking app. 

All core banking features—including viewing balances, transferring funds, mobile deposit, and external transfers—will continue to be available. 

You may need to re-establish certain Mobile Banking alerts after updating the app. Instructions for setting up alerts will be provided once the update is live. 

Yes. The updated Mobile Banking app includes expanded debit card controls, such as the ability to freeze or unfreeze your card and set travel notifications. 

To support enhanced security features, the updated Mobile Banking app will be available on devices running: 

  • Apple® iOS 14.0 or higher
  • Android™ OS 9.0 or higher

Devices that do not meet these requirements may not be able to download or use the updated app.

Our Deposit Services team is here to help. If you have questions about the Mobile Banking update, please contact Deposit Services at 800.677.6272, option 3. 

Yes. Not only is mobile baking secure, it is a convenient way for you to monitor your account activity. We encourage you to visit our Security Center to learn how to protect your account and keep your information safe while using NASB’s mobile banking app.

Remember: Never provide personal financial information, including your Social Security number, account numbers, or passwords, over the phone or the Internet if you did not initiate the contact. NASB WILL NOT send you an email or text asking for your mobile account password, PIN, or other sensitive data. Do not reply to anyone with this information.



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