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Since 2006 I’ve closed thousands of mortgages and hold a 5-star customer service rating.
I grew up in a small town in Missouri, and I bring those small-town values to the mortgage profession. I'm a man of my word and am dedicated to serving my client's needs. I have experience in first and second mortgages (Home Equity and Home Equity Lines of Credit) along with the expertise to originate conventional, VA, FHA, and portfolio loans. I take pride in my customer service and enjoy working with borrowers to deliver as promised. I think it is crucial to walk through the loan process from it’s starting to a successful conclusion. I'm a family man and the father of four great kids. I enjoy watching my kids play sports, the outdoors and spending time with my family. Thanks for taking the time to view my profile and I look forward to helping you with your mortgage needs today!
At first I was reluctant to try anything other than USAA. I'm a huge USAA fan but in this instance, I am happy that I chose NASB and that Ben was my loan...
Only thing I would recommend is if customer refinances, ensure they are aware if they are buying down the interest rate or not. I was unsure of this at...
Ben Chai and Nick Alphs were very responsive and got back with me quickly with any questions I had. Michelle Pierce was very helpful and always prompt...
A very pleasant experience in what otherwise would had been a difficult experience
This is the fifth home that I have mortgaged or refinanced with Ben Chai. I would not go anywhere else. He consistently has the best rates, lowest fees...
This is our second VA loan with NASB and with Ben Chai. We were so impressed with Ben the first time around that there was no doubt who we would call...
Ben was Great!!
Ben Chai was extremely professional throughout the entire loan process. He was very responsive to any inquiries that my wife or I had. He maintained constant...
Ben made the mortgage process simple and painless! Absolutely would recommend.
Ben Chai was very professional and extremely helpful with me and my refinance cash out loan. I will definitely recommend him to all my family members and...
I can't say enough good about Ben Chai and his team. I've now done 2 loans though him, and I'll definitely be back for any future ones also.
Keep up the great work!
We like working with Ben. He's very informative and helpful. We have used NASB on several of our loans and have had nothing but great service. Thanks...
Ben did a fantastic job handling the entire process of our new mortgage loan! Ben is one of those professionals with the highest integrity, and one who...
The process from start to finish was a wonderful experience, unlike the horror stories I have heard from other home buyers; especially with this being...
Ben Chai was the most professional and efficient loan officer I have ever had the pleasure of doing business with. Ben took care of my entire loan process...
Our loan officer consistently provided customer service at the highest level. Mr. Chai worked tirelessly to address all our concerns without delay and...
had a great experience working with ben.
yea you were very helpful I enjoyed working with you!!
Rates seem to be a bit higher than other loan opportunities.