"My loan officer, Brian, is perhaps the most competent individual I have come across in recent years. He was exceptional at returning correspondence whether it was email or phone. He is extremely knowledgeable in all aspects of his job as well as the position and policies of his banking institution. He was extremely capable in resolving issues as they arose during the application, approval and disbursement process. Also, I would complement April Tong for her role in the process as well. Any company that can hire and retain such competent individuals deserves all the credit and recommendations possible. A+ guys!"